Returns & Exchanges
At Route One, we want you to be fully satisfied with your gear, so we offer a 30-day return policy on all unused sports equipment and apparel. If your purchase doesn't meet your performance needs, simply return it in its original packaging for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to any authorized carrier drop-off point and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing